Drive product strategy for Knowledge Graph and how Knowledge Graph enables the generative AI or traditional AI experiences across ServiceNow’s product suite. Own the end-to-end product lifecycle, from ideation to roadmap definition, execution in collaboration with ML research, engineering, UX research, and design partners. Continuously evaluate the market and competitive landscape and the user and customer feedback into product strategy and eventual roadmap.
Job listings
The Design Program Manager will work with product and technology leaders on initiatives, responsible for taking IT projects from concept through implementation. They will ensure adherence to processes, quality standards and deliverables. Transparency will be created through reports, dashboards, and status. The ideal candidate will drive process improvements and create documentation to promote best practices.